Blog / Design
Designing for a conversation.
Making the interface follow the task, without losing clarity.
Illustrative photograph · Photo: Amanda Lawrence / Unsplash
Design notes
The interface should
follow the task.
A conversation can change direction. The interface needs to keep the work understandable as that happens.
This design preview looks at when to show information, when to ask a question, and how to make an action clear before it happens.
Keep context visible.
Let people see the request, the information being used, and what happens next.
Make actions clear.
A conversation should make the work easier to follow. Show the step and its result in plain language.