Last Updated: December 5, 2025
1. Introduction
At XiteAI Technologies (“XiteAI,” “we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our website, mobile applications (iOS and Android), and AI-powered features driven by our intelligent query-routing system, Maestro, and our high-performance AI architecture, SuperXite. We collect minimal data, processed through trusted third-party providers or stored locally at your discretion, ensuring transparency and control. By using XiteAI, you agree to this policy.
2. Information We Collect
XiteAI collects only essential data to deliver our services, prioritizing minimal exposure and user control.
a. Account Information
Name, email address, account credentials, optional preferences, and billing details (processed securely via third-party providers).
b. Payment Information
Handled exclusively by trusted processors (e.g., Stripe, Apple, Google). XiteAI never stores your card details.
c. User Content & AI Interaction Data
Prompts you enter and AI-generated outputs. These are either processed ephemerally by Maestro or stored locally / in your chosen secure cloud storage at your direction.
d. Technical & Analytics Data
IP address (temporary), device type, browser, session duration – used only for functionality, security, and anonymized analytics.
e. Cookies & Similar Technologies
Essential cookies only. See our Cookie Policy for details.
3. How We Use Your Information
To operate the service, route queries via Maestro, power SuperXite, process payments, provide support, improve performance, and comply with law. We do **not** use your data to train models (unless you explicitly opt in) and we **never** sell your data.
4. Data Sharing & Third Parties
We share data only when strictly necessary:
- With AI providers (via Maestro) to generate responses
- With payment/cloud/storage vendors under strict agreements
- When required by law or to protect rights/safety
5. Your Privacy Rights & Choices
You can:
- Access, correct, export, or delete your data
- Withdraw consent
- Opt out of non-essential cookies
- Request we stop processing (where applicable)
To exercise any right → email privacy@xiteai.com
6. Data Security & Retention
We use TLS encryption, least-privilege access, regular audits, and minimal retention. Chat data is deleted within 30 days of account closure (or immediately if stored only locally).
7. Children
XiteAI is not directed at children under 13. Users 13–17 require parental consent.
8. International Transfers
Data may be processed in India, the United States, or other countries with adequate safeguards (including Standard Contractual Clauses where required).
9. Changes to This Policy
We’ll notify you of material changes via email or in-app notice. Continued use constitutes acceptance.
10. Contact Us
For privacy questions or to exercise your rights:
Email: privacy@xiteai.com
General inquiries: hello@xiteai.com
Security reports: security@xiteai.com
XiteAI Technologies